Integration Architecture

Brightspace - Salesforce Integration

End-to-end process flow for seamless learning management integration via ShuffleExchange iPaaS

Integration Architecture

ShuffleExchange sits between Salesforce and Brightspace as the orchestration layer

Salesforce

CRM & Data Source

ContactsEnrollmentsReports

User & Enrollment

ShuffleExchange

iPaaS Orchestration

Authentication

Transformation

Error Handling

Progress & Credits

Brightspace

Learning Management

UsersCoursesProgress

Salesforce

CRM & Data Source

User & Enrollment

ShuffleExchange

iPaaS Orchestration Layer

Progress & Credits

Brightspace

Learning Management

Event-Driven

Real-time workflows

Polling-Based

Scheduled sync

Error Handling

Automatic retries

Centralized Logs

Full monitoring

Process Flows

Explore each integration workflow in detail

User Creation Flow

Salesforce to Brightspace

Triggers

Event-based: Contact created/updated in Salesforce

Polling-based: Periodic checks for new contacts

Workflow Steps

Salesforce Contact data captured by ShuffleExchange

Data validated and transformed to Brightspace schema

User account created or updated in Brightspace

External IDs stored for synchronization

Status and errors logged back in Salesforce

Data flows from Salesforce to Brightspace

Course Enrollment Flow

Salesforce to Brightspace

Triggers

Course enrollment or product purchase recorded

Program or credential assignment

Manual or automated enrollment actions

Workflow Steps

ShuffleExchange receives enrollment event

User matched to existing Brightspace account

Corresponding course identified in Brightspace

User enrolled (real-time or queued)

Enrollment confirmation written back to Salesforce

Data flows from Salesforce to Brightspace

Learning Progress Tracking

Brightspace to Salesforce

Triggers

Course start and completion status

Progress percentage updates

Assessment scores recorded

Workflow Steps

Brightspace sends progress/completion events

ShuffleExchange maps learning data to Salesforce

Contact or Custom Objects updated

Dashboards and reports reflect learner tracking

Data flows from Brightspace to Salesforce

Credit & Certification Updates

Brightspace to Salesforce

Triggers

Continuing education (CE) credits

Professional development units (PDUs)

Certification or credential tracking

Workflow Steps

Brightspace completion triggers credit calculation

ShuffleExchange updates credits in Salesforce

Credit totals roll up to Contact/Account records

Downstream automation enabled (renewals, compliance)

Data flows from Brightspace to Salesforce

Key Benefits

ShuffleExchange provides enterprise-grade integration capabilities

Real-time or Scheduled

Flexible integration timing based on your business needs

No Custom Development

Eliminate point-to-point integration complexity

Scalable Architecture

Handle thousands of users and courses efficiently

Centralized Monitoring

Complete logging and error handling visibility

Reusable Workflows

Deploy across multiple customers and programs

Automatic Retries

Built-in error recovery and retry mechanisms

Integration Architecture

Brightspace - Salesforce Integration

End-to-end process flow via ShuffleExchange iPaaS

Integration Architecture

Salesforce

CRM & Data Source

User & Enrollment

ShuffleExchange

iPaaS Orchestration

Progress & Credits

Brightspace

Learning Management

Process Flows

User Creation Flow

Salesforce to Brightspace

Triggers

Contact created/updated in Salesforce

Periodic checks for new contacts

Workflow Steps

Contact data captured by ShuffleExchange

Data validated and transformed

User account created in Brightspace

External IDs stored for sync

Status logged back in Salesforce

Course Enrollment Flow

Salesforce to Brightspace

Triggers

Course enrollment recorded

Program or credential assignment

Workflow Steps

ShuffleExchange receives event

User matched to Brightspace account

Course identified in Brightspace

User enrolled (real-time/queued)

Confirmation written to Salesforce

ShuffleExchange iPaaS - Enterprise Integration PlatformPage 1 of 2

Process Flows (Continued)

Learning Progress Tracking

Brightspace to Salesforce

Triggers

Course start and completion status

Progress percentage updates

Assessment scores recorded

Workflow Steps

Brightspace sends progress events

ShuffleExchange maps learning data

Contact or Custom Objects updated

Dashboards reflect learner tracking

Credit & Certification Updates

Brightspace to Salesforce

Triggers

Continuing education (CE) credits

Professional development units

Certification tracking

Workflow Steps

Completion triggers credit calculation

ShuffleExchange updates Salesforce

Credits roll up to Contact/Account

Downstream automation enabled

Key Benefits

ShuffleExchange provides enterprise-grade integration capabilities

Real-time or Scheduled

Flexible integration timing

No Custom Development

Eliminate complexity

Scalable Architecture

Handle thousands efficiently

Centralized Monitoring

Complete visibility

Reusable Workflows

Deploy across programs

Automatic Retries

Built-in recovery

Integration Features

Event-Driven

Real-time workflows

Polling-Based

Scheduled sync

Error Handling

Automatic retries

Centralized Logs

Full monitoring

ShuffleExchange iPaaS - Enterprise Integration PlatformPage 2 of 2